{"id":58,"date":"2021-11-15T21:07:30","date_gmt":"2021-11-15T21:07:30","guid":{"rendered":"http:\/\/zcsa.org.zm\/?page_id=58"},"modified":"2026-03-23T12:15:21","modified_gmt":"2026-03-23T12:15:21","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.zcsa.org.zm\/index.php\/about-us\/","title":{"rendered":"ABOUT US"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Hero Section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;who we are&#8221; subhead=&#8221;About US&#8221; background_overlay_color=&#8221;rgba(0,0,0,0.8)&#8221; content_max_width=&#8221;550px&#8221; _builder_version=&#8221;4.27.4&#8243; title_font=&#8221;Poppins|700||on|||||&#8221; title_text_color=&#8221;#edbb5f&#8221; title_font_size=&#8221;14px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.4em&#8221; content_font=&#8221;Poppins||||||||&#8221; content_font_size=&#8221;16px&#8221; content_letter_spacing=&#8221;1px&#8221; content_line_height=&#8221;2em&#8221; subhead_font=&#8221;Playfair Display|700||on|||||&#8221; subhead_font_size=&#8221;48px&#8221; subhead_letter_spacing=&#8221;3px&#8221; subhead_line_height=&#8221;1.4em&#8221; background_color=&#8221;rgba(255, 255, 255, 0)&#8221; background_image=&#8221;http:\/\/zcsa.org.zm\/wp-content\/uploads\/2021\/12\/zcsa_ls.jpg&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;on&#8221; custom_button_one=&#8221;on&#8221; button_one_border_width=&#8221;1px&#8221; button_one_border_color=&#8221;rgba(255,255,255,0.3)&#8221; button_one_border_radius=&#8221;0px&#8221; button_one_letter_spacing=&#8221;1px&#8221; button_one_font=&#8221;Saira Extra Condensed|600||on|||||&#8221; button_one_icon=&#8221;&#x24;||divi||400&#8243; button_one_icon_color=&#8221;#edbb5f&#8221; custom_button_two=&#8221;on&#8221; button_two_border_width=&#8221;1px&#8221; button_two_border_color=&#8221;rgba(255,255,255,0.3)&#8221; button_two_border_radius=&#8221;0px&#8221; button_two_letter_spacing=&#8221;1px&#8221; button_two_font=&#8221;Saira Extra Condensed|600||on|||||&#8221; button_two_icon=&#8221;&#x24;||divi||400&#8243; button_two_icon_color=&#8221;#edbb5f&#8221; module_alignment=&#8221;right&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;8%||260px|&#8221; custom_padding_tablet=&#8221;8%||130px||false|false&#8221; custom_padding_phone=&#8221;||80px||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; button_one_text_color_hover=&#8221;#edbb5f&#8221; button_two_text_color_hover=&#8221;#edbb5f&#8221; button_one_bg_color_hover=&#8221;rgba(0,0,0,0)&#8221; button_two_bg_color_hover=&#8221;rgba(0,0,0,0)&#8221; global_colors_info=&#8221;{}&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;on&#8221; button_one_text_color__hover=&#8221;#edbb5f&#8221; button_two_text_color__hover_enabled=&#8221;on&#8221; button_two_text_color__hover=&#8221;#edbb5f&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;on&#8221; button_one_bg_color__hover=&#8221;rgba(0,0,0,0)&#8221; button_two_bg_color__hover_enabled=&#8221;on&#8221; button_two_bg_color__hover=&#8221;rgba(0,0,0,0)&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>&nbsp;<\/p>\n<p>The Zambia Compulsory Standards Agency is a statutory body under the Ministry of Commerce, Trade and Industry established by the Compulsory Standards Act Cap 422 of the Laws Zambia.<\/p>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Attributes&#8221; _builder_version=&#8221;3.22&#8243; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;0px|0px|70px|0px||&#8221; global_module=&#8221;379&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#ffffff&#8221; max_width=&#8221;1440px&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;27px|0px|0px|0px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;15px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.15)&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1440px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; text_font=&#8221;Poppins||||||||&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|600||on|||||&#8221; header_3_line_height=&#8221;1.4em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;-100px|||&#8221; custom_padding=&#8221;60px|40px|60px|40px|true|true&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;rgba(51,51,51,0.06)&#8221; border_width_right=&#8221;1px&#8221; border_width_left=&#8221;1px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span style=\"color: #edbb5f;\">01.<\/span> Integrity<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; text_font=&#8221;Poppins||||||||&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|600||on|||||&#8221; header_3_line_height=&#8221;1.4em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;-100px|||&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;60px|40px|60px|40px|true|true&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;rgba(51,51,51,0.06)&#8221; border_width_right=&#8221;1px&#8221; border_width_left=&#8221;1px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span style=\"color: #edbb5f;\">02.<\/span> Team Work<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; text_font=&#8221;Poppins||||||||&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|600||on|||||&#8221; header_3_line_height=&#8221;1.4em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;-100px|||&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;60px|40px|60px|40px|true|true&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;rgba(51,51,51,0.06)&#8221; border_width_right=&#8221;1px&#8221; border_width_left=&#8221;1px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span style=\"color: #edbb5f;\">03.<\/span> Hard Work<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.20.2&#8243; background_color=&#8221;#ffffff&#8221; max_width=&#8221;1440px&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;32px|0px|0px|0px|false|false&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;15px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.15)&#8221; use_custom_width=&#8221;on&#8221; custom_width_px=&#8221;1440px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; text_font=&#8221;Poppins||||||||&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|600||on|||||&#8221; header_3_line_height=&#8221;1.4em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;-100px|||&#8221; custom_padding=&#8221;60px|40px|60px|40px|true|true&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;rgba(51,51,51,0.06)&#8221; border_width_right=&#8221;1px&#8221; border_width_left=&#8221;1px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span style=\"color: #edbb5f;\">04.<\/span> Innovation\u00a0<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; text_font=&#8221;Poppins||||||||&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|600||on|||||&#8221; header_3_line_height=&#8221;1.4em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;-100px|||&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;60px|40px|60px|40px|true|true&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;rgba(51,51,51,0.06)&#8221; border_width_right=&#8221;1px&#8221; border_width_left=&#8221;1px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span style=\"color: #edbb5f;\">05.<\/span> Confidentiality\u00a0<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; text_font=&#8221;Poppins||||||||&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|600||on|||||&#8221; header_3_line_height=&#8221;1.4em&#8221; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;-100px|||&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;60px|40px|60px|40px|true|true&#8221; custom_padding_tablet=&#8221;30px|30px|30px|30px|true|true&#8221; custom_padding_phone=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;rgba(51,51,51,0.06)&#8221; border_width_right=&#8221;1px&#8221; border_width_left=&#8221;1px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span style=\"color: #edbb5f;\">06.<\/span> Accountability<\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Statistics&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; max_width=&#8221;550px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Our Mandate<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#edbb5f&#8221; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;60px&#8221; module_alignment=&#8221;left&#8221; height=&#8221;2px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;Poppins||||||||&#8221; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;2em&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span>The mandate of the Zambia Compulsory Standards Agency is <\/span>to administer, maintain and ensure compliance with compulsory standards for the purpose of public safety and health, consumer protection and environmental protection.<\/p>\n<h3>Functions of the Agency<\/h3>\n<ol>\n<li style=\"text-align: justify;\">administer, maintain and ensure compliance with compulsory standards;<\/li>\n<li style=\"text-align: justify;\">give premarket approval of high risk commodities falling within the scope of compulsory standards;<\/li>\n<li style=\"text-align: justify;\">conduct market surveillance for products falling within the scope of compulsory standards in order to monitor post market compliance of commodities with compulsory standards;<\/li>\n<li style=\"text-align: justify;\">educate the public on compulsory standards and provide public information for the protection of the consumers on products and services which do not comply with the Act;<\/li>\n<li style=\"text-align: justify;\">cooperate with Ministries and other State institutions and international organisations in enforcing compulsory standards; and<\/li>\n<li style=\"text-align: justify;\">do all such things as are connected with, or incidental to, the functions of the Agency under the Act.<\/li>\n<\/ol>\n<p><strong>Implementation of the Act<\/strong><\/p>\n<p style=\"text-align: justify;\">The Agency may, in the implementation of its functions under this Act<br \/>Enter into agreements with conformity assessment service providers to inspect, test or analyze samples on behalf of the Agency<\/p>\n<p style=\"text-align: justify;\">Establish specialist committees to provide input into the process of interpreting and implementing compulsory standards<br \/>Participate in activities of regional or international bodies with similar functions to those of the Agency<br \/>Establish pre and post market surveillance systems; and obtain information from suppliers of commodities falling within the scope of compulsory standards<\/p>\n<p style=\"text-align: justify;\"><strong>The Agency may:<\/strong><\/p>\n<ul>\n<li style=\"text-align: justify;\">Withdraw the declaration of a compulsory standard in relation to a product or service<\/li>\n<li style=\"text-align: justify;\">Determine the fees payable for an inspection conducted for the purposes of this Act<\/li>\n<li style=\"text-align: justify;\">Determine fees for the testing and analysis of samples<\/li>\n<li style=\"text-align: justify;\">Determine what portion of any fee is payable in respect of any part of a year and the date on which the fee or portion of the fee is payable<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Features&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#e0d5d2&#8243; background_color_gradient_start=&#8221;rgba(214,183,122,0.72)&#8221; background_color_gradient_end=&#8221;#000000&#8243; custom_padding=&#8221;100px|0px|100px|0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;27px|0px|27px|0px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;7000px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>what we believe in<\/h3>\n<h2>Our Core Values<\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#edbb5f&#8221; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;60px&#8221; module_alignment=&#8221;center&#8221; height=&#8221;2px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.20.2&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Integrity&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe0f5;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#edbb5f&#8221; image_icon_width=&#8221;24px&#8221; _builder_version=&#8221;4.20.2&#8243; header_font=&#8221;Poppins|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; body_font=&#8221;Poppins||||||||&#8221; body_letter_spacing=&#8221;1px&#8221; body_line_height=&#8221;1.8em&#8221; image_icon_custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; text_orientation=&#8221;center&#8221; animation_style=&#8221;zoom&#8221; animation_delay=&#8221;100ms&#8221; animation_intensity_zoom=&#8221;30%&#8221; animation=&#8221;off&#8221; border_style_all=&#8221;dashed&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; icon_font_size=&#8221;24px&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#edbb5f&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#7EBEC5&#8243; image_icon_background_color__sticky=&#8221;#7EBEC5&#8243;]<\/p>\n<p>We uphold high morals, highest levels of honesty and our obligations to the nation are above personal interests in the execution of our mandate.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Team Work&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe08b;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#edbb5f&#8221; image_icon_width=&#8221;24px&#8221; _builder_version=&#8221;4.20.2&#8243; header_font=&#8221;Poppins|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; body_font=&#8221;Poppins||||||||&#8221; body_letter_spacing=&#8221;1px&#8221; body_line_height=&#8221;1.8em&#8221; image_icon_custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; text_orientation=&#8221;center&#8221; animation_style=&#8221;zoom&#8221; animation_delay=&#8221;300ms&#8221; animation_intensity_zoom=&#8221;30%&#8221; animation=&#8221;off&#8221; border_style_all=&#8221;dashed&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; icon_font_size=&#8221;24px&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#edbb5f&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#7EBEC5&#8243; image_icon_background_color__sticky=&#8221;#7EBEC5&#8243;]<\/p>\n<p>We collaborate within ourselves and our stakeholders to achieve a common goal in the most efficient and effective manner.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Hard Work&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf784;||fa||900&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#edbb5f&#8221; image_icon_width=&#8221;24px&#8221; _builder_version=&#8221;4.20.2&#8243; header_font=&#8221;Poppins|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; body_font=&#8221;Poppins||||||||&#8221; body_letter_spacing=&#8221;1px&#8221; body_line_height=&#8221;1.8em&#8221; image_icon_custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; text_orientation=&#8221;center&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;30%&#8221; animation=&#8221;off&#8221; border_style_all=&#8221;dashed&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; icon_font_size=&#8221;24px&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#edbb5f&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#7EBEC5&#8243; image_icon_background_color__sticky=&#8221;#7EBEC5&#8243;]<\/p>\n<p>We diligently apply our efforts to accomplish our tasks to the satisfaction of our clients and stakeholders.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Innovation&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe007;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#edbb5f&#8221; image_icon_width=&#8221;24px&#8221; _builder_version=&#8221;4.20.2&#8243; header_font=&#8221;Poppins|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; body_font=&#8221;Poppins||||||||&#8221; body_letter_spacing=&#8221;1px&#8221; body_line_height=&#8221;1.8em&#8221; image_icon_custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; text_orientation=&#8221;center&#8221; animation_style=&#8221;zoom&#8221; animation_delay=&#8221;100ms&#8221; animation_intensity_zoom=&#8221;30%&#8221; animation=&#8221;off&#8221; border_style_all=&#8221;dashed&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; icon_font_size=&#8221;24px&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#edbb5f&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#7EBEC5&#8243; image_icon_background_color__sticky=&#8221;#7EBEC5&#8243;]<\/p>\n<p>\u00a0We apply new ideas and methods for better solutions and high-quality services.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Confidentiality&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#x7e;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#edbb5f&#8221; image_icon_width=&#8221;24px&#8221; _builder_version=&#8221;4.20.2&#8243; header_font=&#8221;Poppins|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; body_font=&#8221;Poppins||||||||&#8221; body_letter_spacing=&#8221;1px&#8221; body_line_height=&#8221;1.8em&#8221; image_icon_custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; text_orientation=&#8221;center&#8221; animation_style=&#8221;zoom&#8221; animation_delay=&#8221;300ms&#8221; animation_intensity_zoom=&#8221;30%&#8221; animation=&#8221;off&#8221; border_style_all=&#8221;dashed&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; icon_font_size=&#8221;24px&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#edbb5f&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#7EBEC5&#8243; image_icon_background_color__sticky=&#8221;#7EBEC5&#8243;]<\/p>\n<p>We are trustworthy and do not reveal privileged information to unauthorised persons.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Accountability&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe104;||divi||400&#8243; icon_color=&#8221;#ffffff&#8221; image_icon_background_color=&#8221;#edbb5f&#8221; image_icon_width=&#8221;24px&#8221; _builder_version=&#8221;4.20.2&#8243; header_font=&#8221;Poppins|700||on|||||&#8221; header_font_size=&#8221;14px&#8221; header_letter_spacing=&#8221;1px&#8221; body_font=&#8221;Poppins||||||||&#8221; body_letter_spacing=&#8221;1px&#8221; body_line_height=&#8221;1.8em&#8221; image_icon_custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; text_orientation=&#8221;center&#8221; animation_style=&#8221;zoom&#8221; animation_delay=&#8221;300ms&#8221; animation_intensity_zoom=&#8221;30%&#8221; animation=&#8221;off&#8221; border_style_all=&#8221;dashed&#8221; border_radii_image=&#8221;on|100%|100%|100%|100%&#8221; icon_font_size=&#8221;24px&#8221; use_circle=&#8221;on&#8221; circle_color=&#8221;#edbb5f&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; image_icon_background_color__sticky_enabled=&#8221;#7EBEC5&#8243; image_icon_background_color__sticky=&#8221;#7EBEC5&#8243;]<\/p>\n<p>We are answerable and responsible for our actions, omissions and decisions.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Video&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;100px|0px|100px|0px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_video src=&#8221;https:\/\/youtu.be\/Ce4woFPL3nE&#8221; src_webm=&#8221;https:\/\/www.zcsa.org.zm\/zcsa%20document\/ZCSA%20FINAL%20ADVERT.mp4?_t=1753701269&#8243; play_icon_color=&#8221;#edbb5f&#8221; _builder_version=&#8221;4.27.4&#8243; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;15px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.2)&#8221; global_colors_info=&#8221;{}&#8221; src_webm__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_video][et_pb_audio audio=&#8221;https:\/\/www.zcsa.org.zm\/wp-content\/uploads\/2024\/01\/Blow-the-whistle-Jingle.mp3&#8243; title=&#8221;%22Blow the Whistle%22&#8243; artist_name=&#8221;ZCSA Communications Unit &#8221; title_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_audio][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Contact&#8221; _builder_version=&#8221;3.22&#8243; background_image=&#8221;http:\/\/zcsa.org.zm\/wp-content\/uploads\/2021\/11\/consutant-03.jpg&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;0px|0px|0px|0px&#8221; box_shadow_style=&#8221;preset7&#8243; box_shadow_horizontal=&#8221;0px&#8221; box_shadow_vertical=&#8221;80px&#8221; box_shadow_color=&#8221;#ffffff&#8221; global_module=&#8221;316&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; animation_style=&#8221;fade&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;1px|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Playfair Display|700|||||||&#8221; header_2_font_size=&#8221;38px&#8221; header_2_letter_spacing=&#8221;1px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|700||on|||||&#8221; header_3_text_color=&#8221;#edbb5f&#8221; header_3_font_size=&#8221;14px&#8221; header_3_letter_spacing=&#8221;1px&#8221; header_3_line_height=&#8221;2em&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2><span>Download List<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#edbb5f&#8221; divider_weight=&#8221;2px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;60px&#8221; module_alignment=&#8221;left&#8221; height=&#8221;2px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.27.0&#8243; text_font=&#8221;Poppins||||||||&#8221; text_font_size=&#8221;16px&#8221; text_letter_spacing=&#8221;1px&#8221; text_line_height=&#8221;2em&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><a href=\"http:\/\/zcsa.org.zm\/wp-content\/uploads\/2021\/12\/Permit-Conditions-Food-Beverages.pdf\" target=\"_blank\" rel=\"noopener\">Permit Conditions Food Beverages<\/a><\/li>\n<li><a href=\"http:\/\/zcsa.org.zm\/wp-content\/uploads\/2021\/12\/NATIONAL-INDUSTRIAL-POLICY-2018.pdf\" target=\"_blank\" rel=\"noopener\">National Industrial Policy<\/a><\/li>\n<li><a href=\"http:\/\/zcsa.org.zm\/wp-content\/uploads\/2021\/12\/National-Trade-Policy-2018.pdf\" target=\"_blank\" rel=\"noopener\">National Trade Policy<\/a><\/li>\n<li><a href=\"http:\/\/zcsa.org.zm\/wp-content\/uploads\/2021\/12\/Procedure-for-Handling-Non-Comforming-Products-CIP-02-01.pdf\" target=\"_blank\" rel=\"noopener\">Procedure For Handling Non-Comforming Products<\/a><\/li>\n<li><a href=\"http:\/\/zcsa.org.zm\/wp-content\/uploads\/2021\/12\/Procedure-for-Inspecting-Road-Tank-Vehicles-CIP-03-02.pdf\" target=\"_blank\" rel=\"noopener\">Procedure For Inspecting Road Tank Vehicles<\/a><\/li>\n<li><a href=\"http:\/\/zcsa.org.zm\/wp-content\/uploads\/2021\/12\/SI-18-of-2020_-Portable-Spirits.pdf\" target=\"_blank\" rel=\"noopener\">Statutory Instrument 18 of 2020 &#8211; Potable Spirits<\/a><\/li>\n<li><a href=\"https:\/\/www.zcsa.org.zm\/wp-content\/uploads\/2024\/06\/The-Boarder-Management-Act-No.-12-of-2018.pdf\" rel=\"attachment wp-att-1107\">The Border Management Act No. 12 of 2018<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.20.2&#8243; background_color=&#8221;#ffffff&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;60px|60px|60px|60px&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;|40px||40px&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;bottom&#8221; animation_duration=&#8221;1500ms&#8221; animation_delay=&#8221;200ms&#8221; animation_intensity_slide=&#8221;10%&#8221; animation_starting_opacity=&#8221;100%&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;15px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.2)&#8221; 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