{"id":97,"date":"2021-11-15T21:36:02","date_gmt":"2021-11-15T21:36:02","guid":{"rendered":"http:\/\/zcsa.org.zm\/?page_id=97"},"modified":"2026-03-23T14:11:52","modified_gmt":"2026-03-23T14:11:52","slug":"domestic-quality-monitoring","status":"publish","type":"page","link":"https:\/\/www.zcsa.org.zm\/index.php\/domestic-quality-monitoring\/","title":{"rendered":"Domestic Quality Monitoring"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”what we do” subhead=”Domestic quality monitoring” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.16″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”http:\/\/zcsa.org.zm\/wp-content\/uploads\/2021\/11\/consultant-04.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″ button_two_icon_color=”#edbb5f” module_alignment=”right” custom_margin=”|||” custom_padding=”8%||8%|” button_one_text_color_hover=”#edbb5f” button_two_text_color_hover=”#edbb5f” button_one_bg_color_hover=”rgba(0,0,0,0)” button_two_bg_color_hover=”rgba(0,0,0,0)” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”on” button_one_text_color__hover=”#edbb5f” button_two_text_color__hover_enabled=”on” button_two_text_color__hover=”#edbb5f” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”on” button_one_bg_color__hover=”rgba(0,0,0,0)” button_two_bg_color__hover_enabled=”on” button_two_bg_color__hover=”rgba(0,0,0,0)”]<\/p>\n

 <\/p>\n

Administeration and monitoring of quality and safety of locally made products covered under compulsory standards<\/span><\/p>\n

[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services” _builder_version=”4.16″ custom_margin=”|||” custom_padding=”100px|0px|100px|0px” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ _builder_version=”4.16″ custom_padding=”|||” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.16″ custom_padding=”1px|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” header_font=”||||||||” header_2_font=”Playfair Display|700|||||||” header_2_font_size=”38px” header_2_letter_spacing=”1px” header_2_line_height=”1.4em” header_3_font=”Poppins|700||on|||||” header_3_text_color=”#edbb5f” header_3_font_size=”14px” header_3_letter_spacing=”1px” header_3_line_height=”2em” locked=”off” global_colors_info=”{}”]<\/p>\n

Domestic Quality Monitoring<\/h2>\n

[\/et_pb_text][et_pb_divider color=”#edbb5f” divider_weight=”2px” _builder_version=”4.16″ max_width=”60px” module_alignment=”left” height=”2px” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.4″ text_font=”Poppins||||||||” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”2em” locked=”off” global_colors_info=”{}”]<\/p>\n

The Agency administers and monitors the quality and safety of products covered under compulsory standards on the market through inspections and related activities under the Import Quality Monitoring and Domestic Quality Monitoring Departments in line with World Trade Organization Technical Barriers to Trade (WTO TBT) Agreement guidelines and other international and regional best practices.<\/span><\/p>\n

Locally manufactured products are monitored by the Domestic Quality Monitoring Department through its inspections activities. The inspection activities include factory visits, open market surveillances, spot checks and complaints investigations. The mandate of these inspections only extends to products that are regulated under the Compulsory Standards Act.<\/span><\/p>\n

Currently the Agency administers 115 compulsory standards.<\/p>\n

Market Surveillance<\/strong><\/p>\n

A market surveillance is a post market activity aimed at ensuring continued compliance to compulsory standards once the products have left the border or the local factory and are placed on the market. This is aimed at protecting the public from any unsafe products whose integrity may be compromised by poor transportation or storage conditions, inadequate shelf life monitoring, or indeed adulteration with undesired materials.<\/p>\n

The Agency conducts market surveillances on local and imported products. This is done by surveying the market and picking samples from different trading places. Physical inspections are conducted for some products while others are taken for laboratory analysis to investigate whether they comply with compulsory standards.<\/p>\n

<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ custom_padding=”5%|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” header_font=”||||||||” header_2_font=”Playfair Display|700|||||||” header_2_font_size=”38px” header_2_letter_spacing=”1px” header_2_line_height=”1.4em” header_3_font=”Poppins|700||on|||||” header_3_text_color=”#edbb5f” header_3_font_size=”14px” header_3_letter_spacing=”1px” header_3_line_height=”2em” locked=”off” global_colors_info=”{}”]<\/p>\n

inspections we do<\/h3>\n

[\/et_pb_text][et_pb_blurb title=”factory inspections” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#edbb5f” icon_placement=”left” image_icon_width=”25px” content_max_width=”1100%” _builder_version=”4.16″ header_font=”Poppins|700||on|||||” header_font_size=”14px” header_letter_spacing=”1px” header_line_height=”1.8em” body_font=”Poppins||||||||” body_letter_spacing=”1px” body_line_height=”1.8em” background_color=”#ffffff” image_icon_custom_padding=”8px|8px|8px|8px|false|false” text_orientation=”center” custom_margin=”|4%|20px|4%” custom_padding=”20px|20px|20px|20px” filter_opacity=”80%” animation_style=”zoom” animation_direction=”bottom” animation_delay=”50ms” animation_intensity_zoom=”30%” animation=”off” border_style_all=”dashed” border_radii_image=”on|100%|100%|100%|100%” box_shadow_style=”preset3″ box_shadow_vertical=”15px” box_shadow_blur=”80px” box_shadow_color=”rgba(0,0,0,0.2)” icon_font_size=”25px” use_circle=”on” circle_color=”#edbb5f” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″][\/et_pb_blurb][et_pb_blurb title=”risk based inspections” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#edbb5f” icon_placement=”left” image_icon_width=”25px” content_max_width=”1100%” _builder_version=”4.16″ header_font=”Poppins|700||on|||||” header_font_size=”14px” header_letter_spacing=”1px” header_line_height=”1.8em” body_font=”Poppins||||||||” body_letter_spacing=”1px” body_line_height=”1.8em” background_color=”#ffffff” image_icon_custom_padding=”8px|8px|8px|8px|false|false” text_orientation=”center” custom_margin=”|4%|20px|4%” custom_padding=”20px|20px|20px|20px” filter_opacity=”80%” animation_style=”zoom” animation_direction=”bottom” animation_delay=”50ms” animation_intensity_zoom=”30%” animation=”off” border_style_all=”dashed” border_radii_image=”on|100%|100%|100%|100%” box_shadow_style=”preset3″ box_shadow_vertical=”15px” box_shadow_blur=”80px” box_shadow_color=”rgba(0,0,0,0.2)” icon_font_size=”25px” use_circle=”on” circle_color=”#edbb5f” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″][\/et_pb_blurb][et_pb_blurb title=”permit to supply” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#edbb5f” icon_placement=”left” image_icon_width=”25px” content_max_width=”1100%” _builder_version=”4.16″ header_font=”Poppins|700||on|||||” header_font_size=”14px” header_letter_spacing=”1px” header_line_height=”1.8em” body_font=”Poppins||||||||” body_letter_spacing=”1px” body_line_height=”1.8em” background_color=”#ffffff” image_icon_custom_padding=”8px|8px|8px|8px|false|false” text_orientation=”center” custom_margin=”|4%|20px|4%” custom_padding=”20px|20px|20px|20px” filter_opacity=”80%” animation_style=”zoom” animation_direction=”bottom” animation_delay=”50ms” animation_intensity_zoom=”30%” animation=”off” border_style_all=”dashed” border_radii_image=”on|100%|100%|100%|100%” box_shadow_style=”preset3″ box_shadow_vertical=”15px” box_shadow_blur=”80px” box_shadow_color=”rgba(0,0,0,0.2)” icon_font_size=”25px” use_circle=”on” circle_color=”#edbb5f” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″][\/et_pb_blurb][et_pb_blurb title=”Conformity Certificates for Road Vehicle Tankers” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#edbb5f” icon_placement=”left” image_icon_width=”25px” content_max_width=”1100%” _builder_version=”4.16″ header_font=”Poppins|700||on|||||” header_font_size=”14px” header_letter_spacing=”1px” header_line_height=”1.8em” body_font=”Poppins||||||||” body_letter_spacing=”1px” body_line_height=”1.8em” background_color=”#ffffff” image_icon_custom_padding=”8px|8px|8px|8px|false|false” text_orientation=”center” custom_margin=”|4%|20px|4%” custom_padding=”20px|20px|20px|20px” filter_opacity=”80%” animation_style=”zoom” animation_direction=”bottom” animation_delay=”50ms” animation_intensity_zoom=”30%” animation=”off” border_style_all=”dashed” border_radii_image=”on|100%|100%|100%|100%” box_shadow_style=”preset3″ box_shadow_vertical=”15px” box_shadow_blur=”80px” box_shadow_color=”rgba(0,0,0,0.2)” icon_font_size=”25px” use_circle=”on” circle_color=”#edbb5f” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#7EBEC5″ image_icon_background_color__sticky=”#7EBEC5″][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Contact” _builder_version=”3.22″ background_image=”http:\/\/zcsa.org.zm\/wp-content\/uploads\/2021\/11\/consutant-03.jpg” custom_margin=”|||” custom_padding=”0px|0px|0px|0px” box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”80px” box_shadow_color=”#ffffff” global_module=”316″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”|||” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”1px|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”||||||||” header_font=”||||||||” header_2_font=”Playfair Display|700|||||||” header_2_font_size=”38px” header_2_letter_spacing=”1px” header_2_line_height=”1.4em” header_3_font=”Poppins|700||on|||||” header_3_text_color=”#edbb5f” header_3_font_size=”14px” header_3_letter_spacing=”1px” header_3_line_height=”2em” locked=”off” global_colors_info=”{}”]<\/p>\n

Download List<\/span><\/h2>\n

[\/et_pb_text][et_pb_divider color=”#edbb5f” divider_weight=”2px” _builder_version=”4.16″ max_width=”60px” module_alignment=”left” height=”2px” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.0″ text_font=”Poppins||||||||” text_font_size=”16px” text_letter_spacing=”1px” text_line_height=”2em” locked=”off” global_colors_info=”{}”]<\/p>\n

 <\/p>\n

 <\/p>\n