Smart Zambia to digitalise ZCSA services

Written by Samson

Dec 2, 2021

December 2, 2021

The Smart Zambia Institute will soon integrate Zambia Compulsory Standards Agency (ZCSA) services and the Electronic Payment System on the Government Service Bus (GSB) and Payment Gateway System to enhance operational efficiency and meet the expectations of its customers.

The Implementation of the GSB and Payment Gateway by the Government of the Republic of Zambia through the Smart Zambia Institute and Ministry of Finance and National Planning is part of Government’s transformation agenda and a realization of the Information and Communications Technology (ICT) as set out in the 7th National Development Plan.

Being a digital platform, the GSB and Payment Gateway System will help the Agency reduce the cost of doing business through the provision of effective and efficient services to the general public. Thereby, realizing Government’s vision of modernizing all services provided by the Ministry of Commerce, Trade and Industry into an open and transparent manner.

The services that will soon be integrated on the GSB and payment platform are clearance of used motor vehicles, foreign road tank vehicle inspection, issuance of batch certificate, local road tank vehicle inspections, mandatory product licensing and permit to supply products and timber inspections.

The migration onto the digital platform will enable Zambian and other users access the current ZCSA services from any location remotely and reduce queues for people seeking these services. Over and above this, it will ensure that the quality of services being offered are the same for all the stakeholders.

The Government Service Bus and Payment Gateway System is sure solution to some of the immediate payment process challenges as it is secure and instant. The platform will further help clients conclude their payment transaction in their respective location contributing to the ease of doing business in Zambia.

Being a digital platform, the GSB and Payment Gateway System will help the Agency reduce the cost of doing business through the provision of effective and efficient services to the general public. Thereby, realizing Government’s vision of modernizing all services provided by the Ministry of Commerce, Trade and Industry into an open and transparent manner.

The services that will soon be integrated on the GSB and payment platform are clearance of used motor vehicles, foreign road tank vehicle inspection, issuance of batch certificate, local road tank vehicle inspections, mandatory product licensing and permit to supply products and timber inspections.

The migration onto the digital platform will enable Zambian and other users access the current ZCSA services from any location remotely and reduce queues for people seeking these services. Over and above this, it will ensure that the quality of services being offered are the same for all the stakeholders.

The Government Service Bus and Payment Gateway System is sure solution to some of the immediate payment process challenges as it is secure and instant. The platform will further help clients conclude their payment transaction in their respective location contributing to the ease of doing business in Zambia.

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